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Driver Services Representative

Location: Edmonton

Date Posted: Monday, January 29, 2018

Closing Date: Friday, March 2, 2018



Reporting to the Supervisor, Deck Operations based out of the Winnipeg office, we are seeking a Planner/Dispatcher (formal title is Driver Service Representative) who can effectively plan and dispatch the Alberta based drivers and Owner Operators from the Edmonton/Sherwood Park Yard. The DSR  coordinates deck and liquid over-the-road freight movement and operational requirements by collaborating and problem solving with customer service, projects, yard operations, and drivers. Daily and ongoing communication and coaching of drivers and owner/operators is a key responsibility in effectively executing freight movement, achieving customer expectations and maximizing asset utilization. The DSR updates, confirms and approves driver documents, asset status information and system information. 




  Thi    As the sole DSR in Edmonton, we are seeking an individual with: 

  • Knowledge and experience in planning over the road freight movement
  • Strong people skills leading drivers and collaborating with team members
  • Knowledge of transportation software or systems, with an ability to adapt/learn ICC software
  • Excellent time management and organizational skills in handling volume of work, changing demands and various source of information
  • Ability to problem solve and negotiate to achieve consensus 
  • Attention to details and information to ensure accuracy and timeliness of driver pay, operational costs and system updates
  • Flexible to adjust work hours to meet operational demands and attend to after hour support requirements (some eve & weekend calls)


We offer competitive wages and full benefits package including: 

  • Drug, medical, dental, vision, life insurance, short and long term disability 
  • Pension Plan
  • Profit Share Program
  • Employee Assistance Plan
  • Educational Assistance Policy
  • Long Term Career Development
  • Company cell phone

To apply for this job:

Send your resume to

We recognize and respect the importance of privacy. Your personal information will be kept strictly confidential. Your resume or application will be used solely to find potential employment at Kleysen Group LP or any one of the subsidiary companies within Mullen Group Ltd. If you do not wish to have your application or resume forwarded, please email . Kleysen Group LP is an equal opportunity employer.